Google Links

Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Administer personnel readiness
  2. Administer personnel entitlements
  3. Administer personnel welfare
  4. Administer personnel discipline

Required Skills

This describes the essential skills and knowledge and their level required for this unit

Required Skills

access and compile complex organisational forms and applications

accurately analyse and validate information

allocate tasks and delegate others to take on responsibility

apply a broad range of problemsolving strategies to work outcomes

clearly articulate administrative advice

communicate detailed and technical administrative information to an individual

conduct interviews to obtain detailed personal information

consistently evaluate and monitor own performance

empathise with others and respect others beliefs

interpret policy and procedures

make decisive informed decision that balance the needs of individuals with organisational requirements

manage a range of complex administrative problems while performing own core function within the organisation

manage own tasks within timeframes

monitor own behaviour and administration to set example to others

record in writing detailed personal information

utilise technology to accomplish administrative duties

Required Knowledge

counselling techniques

organisational disciplinary standards and laws

organisational information systems

organisational personnel entitlements

organisational readiness requirement specific to individual service

organisational support

organisational welfare infrastructure policy and procedures

organisational writing standards

personnel support agencies

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Assessment must confirm the ability to

display a detailed knowledge and understanding of personnel under their direction

relate personnel circumstances and information to organisational administrative policy

transact a range of administrative actions as identified in the Range Statement

Consistency in performance

Competency should be demonstrated over time to ensure the candidate is assessed across a variety of situations within the workplace

Context of and specific resources for assessment

Context of assessment

Competency should be assessed in the intended workplace or in an environment which accurately reflects the nature and tempo of the workplace

Specific resources for assessment

Access is required to

actual or simulated workplace

relevant organisational policies and procedures


Range Statement

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.

Personnel information may include:

Date of birth

Date of enlistment

Employment and trade details

Marital status

Name

Pay group

Place of birth

Posting history/preferences

Organisational identification data

Rank/date of last promotion

Religious preferences

Social or personal issues

Readiness obligations may include:

Employment proficiency

Competency

Dental fitness

Individual availability

Individual equipment proficiency

Medical fitness

Periodic training and assessment

Physical fitness

Weapons proficiency

Readiness records may include:

Competency log book

Information systems database

Medical fitness report

Personnel file

Physical fitness test results

Records of attainment and qualifications

Skills maintenance log books

Weapons proficiency record

Opportunities to maintain personnel readiness may include:

Dental appointments and assessment

Employment, training and assessment

Equipment proficiency training and assessment

Medical appointments and assessment

Physical training and assessment

Organisational policies and procedures may include:

Instructions

Operating manuals

Orders

Organisational instruction

Relevant Australian Standards

Relevant Commonwealth Acts

Standard Operating Procedures

Designated authority may include:

Chief Executive Officer

Commanding Officers

Group Manager

Manager

Officer Commanding

Officer In Charge

Team Leader

Administrative actions may include:

Administrative warning

Notice to show cause

Pay adjustment

Entitlement application forms may include:

Applications for:

housing

leave

recognition of relationships

subsidy / allowances

access to training / education

access to welfare services

Welfare requirements may include:

Family health and wellbeing

Finance

Personal wellbeing

Social

Spiritual

Welfare support services may include:

Chain of command/management

Chaplaincy or philanthropic agencies

Community liaison agencies

Housing authorities

Human resource of personnel administration agencies

Psychological support agencies

Welfare related documentation may include:

Next of kin records

Organisational housing applications

Recall records

Record of personal finances

Will

Religious preference may include:

Atheist

Baha'is

Buddhists

Chinese Universalist

Christians

Hindus

Jews

Muslims

New Age Variants

Non-religious agnostics

Sikhs

Shintoists

Taoists

Zoroastrians

Religious events may include:

Christmas

Easter

Eucharist

Mass

Sermon

Personnel entitlements may include:

Allowances

Dental care

Health care

Housing

Legal support

Retirement benefits

Subsidies

Discipline administrative actions may include:

Charge

Counselling

Infringement

Warning